STORE POLICY
Customer Care
We believe in supporting customers to the best of our abilities. We put a heavy emphasis on quality through our entire business. At the end of the day we too are gamers and know how we wish to be treated. If you have any issues, questions, or concerns please reach out to us through our contact us page or through the message us function at the bottom of the page. We will do our best to help.
With ultra high detail at times comes built in fragility. Most of our models are quite stout and can easily withstand rough play. Certain wispy details on models such as a thin blade, pointing finger, lock of hair, etc can prove to be more fragile. We cater to adult players and collectors thus a certain level of care is expected for delicate models.
Privacy & Safety
Our privacy policy is quite simple. We will never ever sell any of your data or share it with third parties for any sort of monetary gain or benefit. We collect only the necessary data to complete your transactions and subscribe you to our newsletter if you expressly opt in to it. We may use this data to contact you for any official business including winning a contest or raffle, and notifying you of upcoming events.
We never have direct access to any of your financial information, that is all handled directly through our professional eCommerce platform.
Wholesale and Additional Service Inquiries
We gladly work with wholesalers and retailers alike as well as board game companies who seek a manufacturing partner. Please use the contact us page and enter the details of your inquiry.
If your company seeks custom models or bulk production services we also offer sculpting, packaging, and production services.
Payment Methods
- Credit / Debit Cards
- Chase Pay
- Square
- PAYPAL
- Offline Payments